Policies

REFUNDS/RETURNS : Refunds and returns are not available. Please verify size, color, and style before purchasing. If there is a mistake or flaw in your order, we must be contacted within 72 hours of order delivery.

SHIPPING : Orders typically ship within 24 business days (not including weekends or Holidays). TAT is subject to increase based on current order volume. UP UP + AWAY is not responsible for lost or stolen packages. All purchases will have a $6 flat shipping rate.

CARE INSTRUCTIONS : It is recommended that all clothing items be washed in cold water and air dried

Beginning in January 2022 we will be predominantly using bamboo fabric. 

 

For any questions regarding your order please email us at xobabyco20@gmail.com and be sure to include your order number.